— ABOUT US
I started this business by accident
— or maybe it was meant to be.
Sandie Reach, Enrolled Nurse and Managing Director
After years of nursing and supporting people with diverse and changing needs, I kept seeing the same thing. A participant would be discharged with a solid plan, a folder of instructions and the best intentions from everyone involved — and by day three at home it had quietly fallen apart. Not because the plan was wrong. Because nobody was standing in the kitchen at 6am when the routine needed to actually happen.
What started as helping a few individuals became something bigger. I built Together Care Collective to do the part of the job that's hardest to staff and easiest to get wrong: the transition, and everything that has to hold together afterwards.
Today we're a team of experienced support workers backed by clinical oversight, working across Deception Bay and the Moreton Bay region. We take the referrals that need a bit more thought, we answer quickly either way, and when we say yes, we turn up. Together Care Collective is a reflection of that journey — a team united by compassion, driven by quality, and grounded in the belief that we're stronger when we care together.
Your goals. Our support. Together.
— HOW WE WORK
How we work
We answer quickly, either way
Same-day contact on every referral, with capacity confirmed inside 48 hours. If we don't have the right team available, we'll tell you straight away rather than leave you waiting.
Clinical oversight behind the scenes
Complex supports are planned and signed off with nursing input, and our team is trained on each person's own routines rather than given a general induction and a run sheet.
The same faces
Familiarity matters more in complex support than almost anything else. We build small, steady teams around each person, so nobody has to explain their morning routine to someone new.
Families in the loop
Where someone wants their family involved, we keep them genuinely informed with what changed, what we noticed, what we're adjusting.
What drives everything we do
Our Vision
For people living with disability to recognise their own strengths, build confidence, and live with purpose — discovering their own sense of place, whatever their support needs look like.
Our Mission
To support people through the hardest transitions — hospital to home, rehab to community — and to stay long enough that independence, wellbeing and connection really take hold.
Our Promise
Your goals guide everything we do. We listen, we adapt, and we support you at your pace — working alongside you, every step of the way.