— GROWING TOGETHER
Plain answers to the hard questions
Written for the people making decisions under pressure — families, participants, and the professionals placing referrals.
For support coordinators: what to check before you refer a complex participant
Placing a complex referral in Moreton Bay? What to send, what to ask any provider, and what you should get back in the first 48 hours.
NDIS community access in Moreton Bay: getting out of the house with the right support
Community access support helps people take part in life outside the home. How to plan it around the person's own goals, so it lasts beyond the first few outings.
NDIS personal care at home in Deception Bay: what good support actually looks like
Personal care at home works when it's planned, written down and delivered by the same small team. What it covers, where it goes wrong, and the questions to ask any provider before support starts.
Leaving hospital with an NDIS plan: how discharge actually works in Moreton Bay
A discharge date isn't a plan. Here's what has to be in place before someone comes home, who owns each piece, and the three points where things most often come apart.
What "high physical support needs" really means when you're choosing a provider
Complex needs" covers a lot of ground. Here's what each of those needs asks of a provider behind the scenes, and the questions worth asking before you choose.
Changing NDIS providers when the supports aren't working
You're allowed to leave. Most people wait longer than they need to, usually because they're worried about the gap. Here's how it actually works.
One Promise We Will Always Keep
We're careful about the promises we make. We won't pretend to have every answer. But there's one thing we can promise without hesitation.