Supported independent living in Moreton Bay: what to check before you choose a SIL provider

Supported independent living (SIL) is NDIS funding for help with daily tasks in a home you live in, usually shared with other people. It pays for the support, not the house. Since 1 October 2026, SIL providers must be registered with the NDIS Quality and Safeguards Commission, or have applied.

That change is a good moment to check where you stand.

What SIL covers

SIL is for people who need a higher level of support at home, often across the whole day and night. Depending on the plan, it can include:

  • Personal care: showering, dressing, toileting

  • Help with meals, cleaning and household tasks

  • Medication prompts, as set out in the support plan

  • Support to build daily living skills

  • Overnight support, active or sleepover

  • Support to get out into the community

SIL is the support. Rent, food and household bills are separate and paid by the person.

What changed in October

From 1 October 2026, every SIL provider must be registered with the NDIS Commission or have applied to register. If a SIL provider isn't registered, participants need to move to one that is. The NDIA says plans and funding don't change because of this.

You can check any provider yourself. Search their name or ABN on the NDIS Commission provider register and look for supported independent living in their approved registration groups.

Together Care Collective is a registered NDIS provider, and supported independent living is one of our approved registration groups.

Where SIL arrangements fall over

The roster doesn't match the person. Support is set out in a roster of care. If it was written for someone else's routine, gaps show up fast, usually at night or on weekends.

Too many different workers. Shared living works when the people in the house know the team. A rotating roster means strangers in someone's home.

Nothing written down. Every worker should be able to read how transfers, meals, medication prompts and hard days are handled.

Needs change and the support doesn't. After a hospital stay or a change in health, the roster needs reviewing. Someone has to own that.

Questions to ask any SIL provider

  1. Are you registered for supported independent living? Can I see it on the register?

  2. Who writes the roster of care, and will we see it before support starts?

  3. How many different workers will be in the house in a normal week?

  4. How is overnight support covered?

  5. What happens when someone's needs change, or after a hospital admission?

  6. Who do we call after hours?

How we approach SIL

We start with a visit to the home and the people living in it. We write the plan, match a small team, and brief them in person. In the first month we check in weekly, then monthly. If needs change, the plan changes.

We support people across Deception Bay and the Moreton Bay region, including Redcliffe, North Lakes, Burpengary, Narangba, Kallangur, Strathpine, Morayfield and Caboolture.

Common questions

Does SIL pay for the house? No. SIL funds the support. Rent and living costs are separate. Specialist disability accommodation (SDA) is a different type of funding for the home itself.

Can I change SIL providers? Yes. Talk to your support coordinator. We can work with them on a handover so there's no gap in support.

How do support coordinators refer? Through our referral form. We reply the same day.

If you're looking at SIL options now, talk to us.

General information only. Decisions about a specific person's supports should involve the participant, their support coordinator and the NDIA.

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For support coordinators: what to check before you refer a complex participant